Education

December 2019

Bachelor of Science in Computer Networking and Cybersecurity

Champlain College, Burlington, VT

Designated as a Center of Academic Excellence in Cyber Defense Education by the National Security Agency

Certifications

Relevant Coursework

  • System Administration I & II
  • Systems Security
  • Cloud Administration & Deployment
  • TCP/IP
  • Technical Writing
  • Communications Telecoms
  • Network Design
  • Systems Software
  • Enterprise & Perimeter Security
  • Computer & Network Security

Key Skills

  • VMware SD-WAN (Velocloud)
  • Network Administration
  • Information Security
  • Linux Administration
  • TCP/IP
  • Rust
  • git
  • Azure
  • AWS
  • Active Directory & LDAP
  • Virtualization
  • Customer Support
  • Docker
  • Network Configuration & Diagnostics
  • Logical Volume Management
  • Windows Administration
  • PowerShell
  • Google Apps & MS Office
  • Packet Capture Analysis
  • SCRUM Project Management
  • Python
  • Bash
  • HTTP REST APIs
  • Terraform
  • Jira

Experience

May 2023 - Present

Solutions Assurance Team Lead

New Horizon Communications - Concord, MA

  • Configured and troubleshot Check Point firewalls and VMware SD-WAN
  • Organized coordinated troubleshooting events between customers and vendors

March 2022 - March 2023

Provisioning Engineer for SD-WAN

Vertek Corporation - Colchester, VT

  • Provisioned and deployed highly available VMware SD-WAN for enterprise customers
  • Leveraged VMware SD-WAN REST APIs using shell scripts to retrieve and sort customer configurations
  • Worked with customers to create network designs to implement SD-WAN into both new and existing network infrastructure
  • Utilized packet captures and network diagnostics tools to diagnose and troubleshoot customer issues

April 2020 - March 2022

Technical Support Specialist II for SD-WAN

Vertek Corporation - Colchester, VT

  • Provisioned and supported managed Versa and VMware SD-WAN edge devices
  • Guided on-site technicians through the bootstrap of new SD-WAN Edge Devices

Aug 2019 - Dec 2019

Systems Administrator

Leahy Center for Digital Investigation at Champlain College - Burlington, VT

  • Troubleshot and resolved organization-wide network issues
  • Wrote documentation for proper configuration and maintenance of various services used by staff

Dec 2018 - Oct 2019

IT Intern

Downs Rachlin Martin - Burlington, VT

  • Imaged and set up computers for new and existing employees
  • Replaced broken parts in laptops and laser printers
  • Wrote PowerShell scripts to convert files output by a monitoring application into usable CSVs

Jan 2019 - May 2019

Network Administrator

Leahy Center for Digital Investigation at Champlain College - Burlington, VT

  • Configured a secrets management application for netadmin team use, including LDAP configuration
  • Troubleshot and resolved issues with our ticketing system

Sep 2018 - Nov 2018

Helpdesk Technician

Leahy Center for Digital Investigation at Champlain College - Burlington, VT

  • Wrote PowerShell scripts to automate tasks on Windows
  • Created detailed tutorials and documentation on helpdesk related tasks
  • Managed a lab of 30 computers with Active Directory

Activities

Jan 2016 – May 2018

President

Free and Open Tech Clug, Champlain College - Burlington, VT

  • Allocated funding to the acquisition of amateur radio equipment
  • Taught the philosophy of Libre and Open Source technology to students and faculty
  • Restored old and faulty hardware to working condition